Shipping policy
At Julora Made, we aim to deliver your personalized products quickly and securely, while ensuring the highest quality standards.
Processing Time
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All orders are processed within 3–5 business days after receiving your payment and artwork/design confirmation.
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For bulk/wholesale orders, processing time may extend to 7–10 business days depending on quantity and customization.
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Orders are not shipped or delivered on weekends or public holidays.
Shipping Rates & Delivery Times
We offer both domestic (Bangladesh) and international shipping. Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Within Bangladesh: 2–4 business days after dispatch
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International Orders: 7–14 business days after dispatch (varies by destination and customs clearance)
Delivery times are estimates and not guaranteed. Delays can occur due to customs processes, postal service issues, or unforeseen circumstances.
Tracking Your Order
Once your order has shipped, you will receive an email with your tracking number and carrier details.
Customs, Duties & Taxes
Julora Made is not responsible for any customs duties, taxes, or additional charges applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Lost or Damaged Items
We take utmost care in packaging, but if your order is lost or arrives damaged:
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Contact us within 48 hours of delivery.
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Provide your order number and photos of the damaged product/packaging.
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We will arrange a replacement or refund as per our Return Policy.
Incorrect Address Policy
Please ensure your shipping address is correct at checkout. Julora Made is not responsible for orders shipped to incorrectly provided addresses.
For any shipping-related questions:
Email us at beycan.atalay@gmail.com.
